ChartMogul imports most default Intercom properties for companies and contacts as custom attributes. The rest are used to populate ChartMogul fields such as a customer’s website or a contact’s first and last name.
Learn how to import Intercom data to ChartMogul in our integration guide.
Company properties
ChartMogul does not import company notes, as Intercom does not support notes in its API.
Review these tables to understand how ChartMogul imports your company data from Intercom.
Required
| Property | Imported as | Description |
|---|---|---|
| Company website | Website | The domain name of the company or organization. Used as the company name if the Company Name field is blank. |
| ID | Company external ID | The Intercom defined ID for the company. |
Optional
| Property | Imported as | Description |
|---|---|---|
| App ID | Custom attribute | The Intercom defined ID representing the app. |
| Company created at | Custom attribute | The day the company was added to Intercom. |
| Company ID | Custom attribute | A number identifying the company. |
| Company industry | Custom attribute | The category or domain this company belongs to e.g. 'ecommerce' or 'SaaS.’ |
| Company last seen | Custom attribute | The last day anyone from the company visited your website or app. |
| Company name | Company name | The name of the company. |
| Company size | Custom attribute | The number of people employed in this company, expressed as a single number. |
| Company web sessions | Custom attribute | All visits from anyone in the company to your product's website or app. |
| Company website | Custom attribute | The web address for the company's primary marketing website. |
| Created at | Custom attribute | The time the company was added to Intercom. |
| ID | Custom attribute | The Intercom defined ID representing the company. |
| Monthly Spend | Custom attribute | The amount of monthly revenue you receive from the company. |
| People | Custom attribute | The number of people in the company. |
| Plan | Custom attribute | A specific plan or level within your product that companies have signed up to. |
| Plan ID | Custom attribute | The Intercom defined ID representing the plan |
| Updated at | Custom attribute | The last time the company was updated. |
Contact Properties
Review these tables to understand how ChartMogul imports your contact (user) data from Intercom.
Required
| Property | Imported as | Description |
|---|---|---|
| Email address | The contact’s email address. | |
| User ID | External ID | A unique identifier for the user/contact. |
Optional
| Property | Imported as | Description |
|---|---|---|
| Android App name | Custom attribute | The name of the Android app which the contact is using. |
| Android SDK version | Custom attribute | The version of the Android SDK which the contact is using. |
| Avatar image url | Custom attribute | An avatar image URL. |
| Browser | Custom attribute | The browser which the contact is using. |
| Browser Language | Custom attribute | The language set by the browser which the contact is using. |
| Browser Version | Custom attribute | The precise version of the browser which the contact is using. |
| City | Custom attribute | The contact's city (or their IP address location). |
| Contact role | Custom attribute | The contact's role in their company, such as their job title or department. |
| Country | Custom attribute | The contact’s country (or their IP address location). |
| Email domain | Website URL | The email domain for the contact. |
| First Seen | Custom attribute | The first day the contact visited your site or app. |
| Has hard bounced | Custom attribute | Whether the contact has had an email sent to them hard bounce. |
| ID | Custom attribute | The Intercom defined ID representing the contact. |
| iOS App name | Custom attribute | The name of the iOS app which the contact is using. |
| iOS SDK version | Custom attribute | The version of the iOS SDK which the contact is using. |
| Language Override | Custom attribute | A preferred language setting for the contact, used by Intercom Messenger even if their browser settings change. |
| Last clicked on link in email | Custom attribute | The day the contact last clicked a link in an email. |
| Last contacted | Custom attribute | The day someone from your organization last contacted the contact. |
| Last heard from | Custom attribute | The day the contact last contacted you via a message or email. |
| Last opened email | Custom attribute | The day the contact last opened an email. |
| Last seen | Last Active | The day the contact visited your site or app. |
| Marked email as spam | Custom attribute | Whether the contact marked an email from your organization as spam. |
| Name | First Name, Last Name | The contact's full name. |
| OS | Custom attribute | The operating system which the contact is using. |
| Owner | Custom attribute | The teammate that owns a lead or user in Intercom. |
| Phone | Phone number | The contact's phone number. |
| Phone Number Country | Custom attribute | The ISO country code of the contact's phone number. |
| Region | Custom attribute | A subdivision of a country, such as a state, province or territory. |
| Signed up | Custom attribute | The day a contact first signed up for your product. |
| Unsubscribed from Emails | Custom attribute | Whether the contact unsubscribed from emails from your organization. |
| Updated at | Custom attribute | The last time the contact was updated. |
| Workspace ID | Custom attribute | The Intercom defined ID representing the workspace. |