Make trial-to-paid conversion rates more meaningful with cohorts

In this blog post, we wrote about a method of making trial-to-paid conversion rate metrics more useful using cohorts. The method measures the percentage of trials that convert into paid subscribers within a defined number of days.

One useful analysis is comparing your 30-day trial-to-paid conversion rate against your 90-day trial-to-paid conversion rate to see what percentage of trials convert long after a typical SaaS free trial has expired. Here's how to measure this:

    1. Navigate to Trial-to-Paid Conversion Rate.
    2. Click Add Filter and select Trial-to-paid in days from the attribute's drop-down.
    3. Choose is less than operator and define the number of days, e.g., 30.
    4. Click Add.
      Screenshot of the Add Filter menu with selections as described in the text

ChartMogul creates a segment for your 30-day trial-to-paid conversion rate.

Add a new segment and repeat the previous steps to create a segment for your 90-day trial-to-paid conversion rate.

You can now compare your 30-day trial-to-paid conversion rate against your 90-day trial-to-paid conversion rate.

Trial-to-Paid Conversion Rate chart comparing 30-day trial-to-paid conversion rate against 90-day trial-to-paid conversion rate

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