Guide
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Understanding our data model
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Recurring revenue
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Trial and leads
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Subscribers
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Churn rate
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Cash flow
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Non-subscription customers
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Maps
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Cohorts
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Segmenting your data
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Tips & Tricks
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Handling paused subscriptions in ChartMogul
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Tracking custom attributes with Purser
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Metrics in Mac OSX menu bar
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Segment metrics by product usage
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Segment metrics by marketing channel
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Are customers in non-English speaking countries more likely to churn?
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Comparing revenue and LTV by sales representative
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Analyzing your plans discount ratio to optimize pricing
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Creating a cohort analysis to understand user acquisition
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Analyzing net cash flow loss by cancellation reason
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How does sales cycle length impact churn rate?
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Handling paused subscriptions in ChartMogul
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Frequently Asked Questions (Guide)
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Why are subscription metrics in ChartMogul different from my billing system?
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Where can I find my ChartMogul invoices?
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What features are available on my ChartMogul plan?
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Why is my customer number different on the dashboard than in the customer export?
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Why isn’t my 2FA code working all of a sudden?
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Why is my Monthly Recurring Revenue different than my Recognized Revenue?
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Is it possible to add manual one-time charges to customers?
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I have an idea for a new feature! How can I tell you about it?
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How up-to-date is the data in my ChartMogul account?
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Why is there no country data in ChartMogul Maps?
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How does ChartMogul handle customers with discounts?
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How ChartMogul Handles Multiple Currencies
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How can I export my data from ChartMogul?
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I can't find Cohort Analysis in my ChartMogul account
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Why are subscription metrics in ChartMogul different from my billing system?