Frequently Asked Questions - Guide

Frequently Asked Questions - Guide

• ★ Why are metrics in ChartMogul different to what's shown in my billing system?
• Why hasn't ChartMogul built an integration with Xero?
• Where can I find my ChartMogul invoices?
• What features are available on my ChartMogul plan?
• Why is my customer number different on the dashboard than in the customer export?
• Why isn’t my 2FA code working all of a sudden?
• Why is my Monthly Recurring Revenue different than my Recognized Revenue?
• Is it possible to add manual one-time charges to customers?
• I have a feature idea! How can I tell you about it?
• How up-to-date is the data in my ChartMogul account?
• Why is there no country data in ChartMogul Maps?
• How does ChartMogul handle customers with discounts?
• How ChartMogul Handles Multiple Currencies
• How can I export my data from ChartMogul?
• I can't find Cohort Analysis in my ChartMogul account