Frequently Asked Questions (Guide)

Frequently Asked Questions (Guide)

• ★ Why do metrics in ChartMogul differ from my billing system?
• What happens in ChartMogul when I switch billing systems?
• How do I update my billing address?
• How up-to-date is the data in ChartMogul?
• Where can I find my ChartMogul invoices?
• Why isn’t my 2FA code working all of a sudden?
• I have an idea for a new feature! How can I tell you about it?
• Why are Maps missing data?
• How does ChartMogul handle customers with discounts?
• How ChartMogul handles subscriptions billed in foreign currencies
• How do I export data from ChartMogul?
• I got an email saying my data will be deleted in X days; how do I prevent this?
• Where can I find a list of churned customers and the date they churned?