Activity log

The Activity Log shows a record of key changes made in your ChartMogul account, including who made each change and when. It covers actions such as creating or deleting API keys, changing data settings, updating automations, generating exports and merging customers in bulk.

Use it to audit changes to your account, troubleshoot unexpected behavior, or find out who changed something. For example, you can see who changed your churn recognition settings, deleted an API key or exported customer data.

Here's what we cover in this article:

• Opening the activity log
• Understanding activity log entries
• Searching and filtering the activity log
  • Searching by keyword
  • Filtering by category
  • Filtering by team member
  • Filtering by date
• Events recorded in the activity log

Opening the activity log

To open the activity log, go to Settings > Security & Access > Activity Log.

The most recent events also appear under Recent activity on the Settings home page. Click View all to open the full activity log.

Understanding activity log entries

Events are listed with the most recent first, 20 per page. Each entry shows the following details:

• Event Details – A description of the change, such as "Customers" export was generated  or Automation "90 day renewal alert" was deleted .
• Action – The type of change, such as API Key Deleted or Automation Updated. Actions are color-coded: green for things created, added or started, blue for updates, and red for deletions.
• User – The team member who made the change, and their role.
• Date – When the change was made. Events from the past week show how long ago they happened, such as 8 hours ago. Older events show the full date and time, such as Sep 25, 2026 (2:27 am).

Click the Date column header to change the sort order.

Searching and filtering the activity log

Use the search bar and filters above the table to narrow down the list. You can combine the search bar with any of the filters.

Searching by keyword

Enter a keyword in the Search activity logs by event detail keywords box to find events whose details contain it. For example, search for the name of an automation, an API key or an export.

Filtering by category

Select an action from the All categories drop-down to show only events of that type, such as API Key Created or Bulk merge customers. See Events recorded in the activity log for all actions.

Filtering by team member

Select a name from the All team members drop-down to show only changes made by that team member. Select Me to show your own changes.

Filtering by date

Select a period from the Any date drop-down to show events from that period:

• Any date (default)
• This week
• This month
• This quarter
• This year
• Last week
• Last month
• Last quarter
• Last year

Events recorded in the activity log

ChartMogul records the following actions:

Next steps

• Learn about roles and permissions in ChartMogul.
• Configure your data settings and track changes to them in the activity log.
• Merge duplicate customers in bulk and review completed merges in the activity log.