User roles and permissions

ChartMogul offers six user roles: Lite, Read-only, CRM-only, Staff, Admin and Owner. Learn more about adding and managing users.

Here’s an overview of each role:

• Lite users have access to view all Subscription Analytics charts and chart data and can create saved charts for personal use. They cannot see any personally identifiable customer information or export any data.
• Read-only users can customize their own account, but they can’t export data. This role is for anyone at your organization who you want to be able to view metrics and customer information.
• CRM-only users can manage sales activities using ChartMogul CRM, but they have no access to Subscription Analytics reports. They can customize their own account and make certain changes that impact other users (such as adding, editing and deleting customers, opportunities and tasks), but they can’t export data.
• Staff can make account changes that impact other users, including creating saved charts for the entire team, creating read & write API keys, viewing and managing plans as well as adding, editing and deleting customers. They can also export data to CSV. This role is for anyone who needs to customize ChartMogul for your entire organization or manage sales activities using ChartMogul CRM.
• Admins can import data, make all account changes as well as add or update other users. This role is for anyone at your organization who you want to be able to make all account changes and updates (except for account billing details and history) or manage sales activities using ChartMogul CRM.
• Owners are the only users who can access account billing details and history.

Here’s what we cover in this article:

• Account permissions
• Subscription analytics permissions
• CRM permissions

Account permission

Subscription Analytics permissions

CRM permissions

You’ll need to have a seat to access ChartMogul CRM. ChartMogul allows CRM seats to be assigned to Owner, Admin or Staff users.