Chart: Successful Payments

The Successful Payments chart tracks the total number of completed payments — both recurring subscription charges and one-off transactions — over time. For SaaS businesses, this is a fundamental measure of billing health and cash flow, showing how reliably revenue is being collected. 

Monitoring this chart alongside failed transactions gives teams a complete picture of payment performance across their customer base.

Chart Notes

• Both recurring (subscription) and non-recurring payments are included in this chart.
• All payments regardless of payment method are included, as well as payments settled using account credit.
• $0 payments and 100% discounted items are not included.
• Refunds and chargebacks do not impact this metric.

Calculation

ChartMogul calculates Successful Payments as the total number of successful transactions in each report interval where cash has been received and applied to an invoice.

Chart Data

The Chart Data table for Successful Payments works differently than other charts. It provides the following breakdown:

• Successful Payments — The total transaction amount of all successful payments in the report interval.
• Change — The increase or decrease in Successful Payments from the previous report interval, shown as a percentage.

Select a Successful Payments cell to see a list of successful payments with customer names in the reporting period.

Next Steps

• Monitor failed transactions as part of your churn prevention and accounts receivable efforts.
• Use segmentation to view successful payments for specific groups of customers.