Chart: Subscribers

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Subscribers charts the change in the number of customers with a subscription over time.

Subscribers chart

Track your number of subscribers from your phone with the ChartMogul mobile app.


Subscribers charts the change in the number of customers with at least one active or past due subscription over time.

Chart Notes

  • Customers who have or had an active subscription in ChartMogul contribute to this chart. A subscription is active when it has generated billings of more than $0.00 in its most recent billing period. Customers on free trials, free plans, or who begin their subscription with a 100% discount are not considered active in ChartMogul. Learn more about customer and subscription statuses.
  • Customers remain Active Subscribers or Past-due Subscribers until either their subscriptions are canceled in your billing system, or they churn as a result of the Handling Past-due Subscriptions setting.
  • The Free Customer Handling setting determines whether ChartMogul continues to classify customers who have downgraded from a paid to a free plan as Active Subscribers.
  • A customer with multiple subscriptions is counted as one subscriber.


ChartMogul calculates Subscribers as the total number of all customers with an active or past due subscription in a given period.

Chart Data

See Chart Data.

Next Steps

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