Subscriptions charts the number of subscriptions your customers have over time.

If you sell subscriptions with licenses, seats or add-ons, use Subscription Quantity to chart the number of subscription seats or individual subscriptions in subscription sets over time.

Chart Notes

• Only active and past due subscriptions contribute to this chart. Learn more about subscription statuses.
• Subscriptions remain active until either they are canceled in your billing system, or churn as a result of the Handling Past-due Subscriptions setting.
• The number of subscriptions can be higher than your number of subscribers, as a subscriber can have multiple subscriptions.
• The Free Customer Handling setting determines whether ChartMogul continues to classify subscriptions downgraded from a paid to a free plan as Active.

Calculation

ChartMogul calculates Subscriptions as the total number of subscriptions with an Active or Past due status in a given period.

Chart Data

See Chart Data.

Next Steps

• Use Free Trials to track the number of free trials.
• Use Subscribers to chart the number of subscribers.