Chart: Subscriptions

If you're new to ChartMogul, get to know how charts work.

Subscriptions charts the number of subscriptions you have over time.

chart-subscriptions.png

If you sell subscriptions with licenses or seats, use Subscription Quantity to chart the number of subscription seats over time.

TL;DR

Subscriptions charts the number of Active and Past due subscriptions over time.

Chart Notes

  • Only Active and Past due subscriptions contribute to this chart. Learn more about subscription statuses.
  • Subscriptions remain active until either they are canceled in your billing system, or churn as a result of the Auto-churn of Delinquent Subscriptions setting.
  • The number of subscriptions can be higher than your number of subscribers, as a subscriber can have multiple subscriptions.
  • The Free Customer Handling setting determines whether ChartMogul continues to classify subscriptions downgraded from a paid to a free plan as Active.

Calculation

ChartMogul calculates Subscriptions as the total number of subscriptions with an Active or Past due status in a given period.

Chart Data

See Chart Data.

Next Steps

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