Chart: Successful Payments

This chart is available on our Scale and Volume plans.
If you're new to ChartMogul, get to know how charts work.

Successful Payments charts the number of successful payments over time.

TL;DR

Successful Payments charts the number of successful recurring (subscription) and non-recurring payments over time.

Chart Notes

  • Both recurring (subscription) and non-recurring payments are included in this chart.
  • All payments regardless of payment method are included, as well as payments settled using account credit.
  • $0 payments and 100% discounted items are not included.
  • Refunds and chargebacks do not impact this metric.

Calculation

ChartMogul calculates Successful Payments as the total number of successful transactions in a given period where cash has been received and applied to an invoice.

Chart Data

The Chart Data table for Successful Payments works differently than other charts. It provides the following breakdown:

  • Successful Payments — The total transaction amount of all successful payments in the period.
  • Change — The increase or decrease in Successful Payments from the previous period, shown as a percentage.

Select a Successful Payments cell to see a list of successful payments with customer names in the period.

Next Steps

  • Monitor failed transactions as part of your churn prevention and accounts receivable efforts.
  • Use segmentation to view successful payments for specific groups of customers.
Was this article helpful?

We’re sorry to hear that. Would you like to share more feedback?


Thanks for your feedback!