Chart: Subscriptions
Subscriptions charts the number of subscriptions your customers have over time.

If you sell subscriptions with licenses, seats or add-ons, use Subscription Quantity to chart the number of subscription seats or individual subscriptions in subscription sets over time.
TL;DR
Subscriptions charts the number of active and past due subscriptions your customers have over time.
Chart Notes
- Only active and past due subscriptions contribute to this chart. Learn more about subscription statuses.
- Subscriptions remain active until either they are canceled in your billing system or churn as a result of the Handling Past-due Subscriptions setting.
- The number of subscriptions can be higher than the number of subscribers, as a subscriber can have multiple subscriptions.
On October 2, 2025, we introduced a new “trial” line item type and enabled support for zero-value subscription line items. We’re gradually making the functionality available to all accounts. If you have this feature enabled:
- Subscriptions is renamed to Paid Subscriptions and only includes paid subscriptions.
- A new chart, All Subscriptions, allows you to track both free and paid subscriptions.
Calculation
ChartMogul calculates Subscriptions as the total number of subscriptions with an Active or Past due status in a given period.
Chart Data
See Chart Data.
Next Steps
- Use Free Trials to track the number of free trials.
- Use Subscribers to chart the number of subscribers.