Configuring general data settings

You’ll need to be an Admin or Owner in ChartMogul to access and change your data settings.

Learn about general data settings in ChartMogul and how to configure them.

Here’s what we cover in this article:

Changing your data settings requires ChartMogul to recalculate and update data across your account. This process takes place in the background and typically completes within a few minutes.

Access your general data settings by clicking Settings & Data > Data Settings > General.

Time Zone

Select an appropriate time zone for your account from the drop-down. ChartMogul uses this time zone for all dates and timestamps displayed throughout the platform.

Screenshot of the Time zone drop-down with various time zones

Primary Currency

Select a primary currency for your account from the drop-down. ChartMogul uses this currency to report revenue and other subscription metrics.

Screenshot of the Primary Currency drop-down with various currencies

ChartMogul displays the customer’s currency in brackets next to their MRR movements and transaction amounts (in email notifications, data tables, and on their customer record) when a customer’s currency differs from your primary currency.

Read about ChartMogul’s support for 167 currencies and how we handle currency conversions.

Preferred Customer Name

Click Advanced settings to reveal this setting. Choose which data element ChartMogul displays as the customer’s name throughout the platform: company name, first and last name, or email address.Screenshot of the Preferred customer name drop-down menu with three options: company name, first and last name, and email address

When a customer record lacks a value for the data element you select as your preferred customer name (e.g., the customer has a first and last name, but no company name), ChartMogul uses the following fallback plan:

Preferred Customer Name 1st Fallback 2nd Fallback 3rd Fallback
Company Name First & Last Name Email Address External IDs
First & Last Name Company Name Email Address External IDs
Email Address External IDs    

External IDs are unique identifiers from your billing system, such as a Billing System ID or Subscriber ID.

First Day of Week

Click Advanced settings to reveal this setting. Set the first day of your week to either Sunday or Monday. ChartMogul uses this day to calculate and present MRR metrics on a weekly basis (i.e., when viewing the chart with the Week measurement interval selected).

Screenshot of the First Day of Week drop-down with Sunday and Monday as options.

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